Frequently Asked Questions

Fizupay is a payment technology platform for airlines, hotels, travel agencies, and service providers. It enables customers to complete purchases using structured payment schedules through cards and selected alternative payment methods (APMs).

By offering instant payment flexibility with no credit checks, Fizupay widens your customer base and increases confirmed bookings.

No. We integrate with major PSS, CRS, PMS, and booking engines — typically live in weeks with full technical support.

PCI-DSS and SOC2 compliant, with full encryption and GDPR adherence.

Yes — multiple currencies, local payment methods, and no licensing restrictions.

Fizupay's low processing fees and fully automated payment plan management reduce the administrative burden, freeing up resources for partners to focus on their core business.

Customers can book their trips instantly and pay over time with flexible installment plans. This reduces financial stress, encourages earlier bookings, and improves the overall travel experience.

PFizupay manages payment collection and follow-ups throughout the payment schedule. All payments must be completed in full before the service is delivered. If a customer fails to complete the payment plan, the service is not provided.
In the event of a customer-initiated cancellation prior to service delivery, the Partner retains the funds already received or processes refunds in accordance with the Partner’s cancellation and refund policy.

We offer comprehensive onboarding support, training resources, and dedicated account managers to ensure partners maximize the benefits of Fizupay's solutions. Our online resource hub includes guides, FAQs, and best practices. We also provide backend support to the Partners Customer Service via Fizupay Customer Care, in case any questions arise.

Fizupay is highly flexible. We work with partners to tailor payment plans, terms, and features to meet their unique needs and customer preferences.